Return and Exchange Policy

Last updated September 11, 2026

We want customers to understand the return rules before ordering. Because Court Banter shirts are printed after purchase, please review the product details, color choice, and Size Guide carefully.

Return window

You may request a return within 30 calendar days after confirmed delivery. A return must be authorized before it is shipped. Email support@courtbanter.com with your order number, the item you wish to return, and the reason for the request.

Eligibility requirements

To qualify for a preference-based or sizing return, the item must be:

• unworn except for a brief indoor fit check;
• unwashed, unaltered, and free from stains, odors, hair, deodorant, makeup, smoke, pet debris, or other signs of use;
•  in its original condition with any original packaging included; and
• returned with authorization and proof of purchase.

We may decline a return or reduce a refund to the extent permitted by law when an item is returned used, damaged, incomplete, or materially diminished by handling beyond what is reasonably necessary to inspect fit and appearance.

Items not eligible for return

• Personalized or customer-customized products, unless defective, damaged, or incorrect
• Gift cards
• Items clearly marked Final Sale before purchase
• Items returned after the return window or without authorization
• Items that do not satisfy the condition requirements above

A standard Court Banter design printed after ordering is not automatically excluded merely because it was produced after purchase; the eligibility rules above still apply unless the product was personalized or clearly marked Final Sale.

Return shipping

For returns based on preference, color choice, or size selection, the customer is responsible for return shipping and for the package until it is delivered to the authorized return address. Use a trackable service and retain the receipt. Original shipping charges and optional expedited-shipping fees are nonrefundable unless required by law or the return results from our verified error.

If an item is verified as defective, damaged in transit, or different from what was ordered, Court Banter will provide an appropriate remedy and cover reasonable return shipping when a return is required.

Defective, damaged, or incorrect items

Contact support@courtbanter.com promptly after delivery and include the order number plus clear photographs of the item, printed area, packaging, and shipping label. Do not discard or return the item until instructions are provided. Minor differences caused by screen settings, lighting, fabric blend, garment dye lots, or normal print placement tolerances are not necessarily defects.

Exchanges

Direct exchanges are not guaranteed because shirts are printed after ordering and availability can change. When a return is approved, the fastest way to obtain another size or color is generally to place a new order and return the eligible original item separately.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow up to 10 business days for inspection and processing. Your bank or payment provider may require additional time to post the credit. We do not control that posting period.

Cancellations and order changes

Requests to cancel or change an order must be sent as soon as possible. We will try to accommodate the request, but we cannot guarantee changes or cancellation after production begins. This does not affect any cancellation right required by applicable law.

Unauthorized returns

Do not send a product to an address shown on the shipping label or elsewhere without authorization. That address may not be the correct return facility. Unauthorized returns may be delayed, refused, or returned to the sender.

Contact

To request a return or report a problem, email support@courtbanter.com. The authorized return address will be provided with return instructions.